Question 1

What do I need to use Architechtures?

Architechtures · Accepted Answer

A computer, an internet connection, a high-definition monitor, and a Chrome browser. All processing happens on our servers so you don’t have to worry about anything.
Soon we will support all kinds of devices, even navigating the designs in View mode from your mobile phone.

Question 2

Can the platform do any design?

Architechtures · Accepted Answer

Currently, we only support multi-family residential, although in our roadmap we plan to include single-family residential, offices, hotels, schools, and hospitals in the future.
We have trained our artificial intelligence generative design platform with thousands of designs, and it has hundreds of parameters so you can accommodate any regulation worldwide and adapt the design to your business objectives and design standards white paper.
In addition, you have a powerful integrated manual editing tool so you can customize your design down to the smallest detail.
If you are missing parameters or have difficulty designing a specific type of building, contact us.

Question 3

How does the 7-day free trial work?

Architechtures · Accepted Answer

Architechtures offers an annual subscription to the Pro plan with a 7-day trial period, during which you have access to all the features of the Pro plan except for the ability to generate downloadable files (.xlsx, .dxf, and .ifc) and share projects in Edit mode. To view the downloadable files, there is a Demo project available in "My Designs " that you can download. If you need these features, you should activate your Pro Plan without waiting for the end of the trial period. In addition we offer, during the trial period, the Cost module which is usually available in the Business plan.
We only offer one free trial of the Pro plan per customer. In case of cancellation, you will automatically revert to the Viewer Plan (the default plan).
You need to enter your credit card details to activate the trial but don't worry, we work with our software distributor Paddle, which provides the highest security standards in various payment options. And of course, you can cancel at any time and end the trial!
If you do not cancel during the trial period, you will be automatically charged, and your subscription payment period will begin. Check our terms and services for more details at this %link

Question 4

Why are you charging 1 US dollar (aprox.) during the trial?

Architechtures · Accepted Answer

When you first enter your credit card to start our free trial, you may see a charge of $1 USD on your credit card. This amount is withdrawn by our payment provider to verify the credit card and will be then returned to your credit card/account within the next day since it is only for verification purposes. For that reason, no invoice will be issued in this regard. Please note that the $1 USD is not related to the price for your Architechtures subscription, the first invoice will be issued after the trial if you have not previously cancel it.

Question 5

If I stop paying my Paid subscription fee, do I lose my account and my designs?

Architechtures · Accepted Answer

No, you do not lose your account, it automatically switches into a Viewer mode account, so you can still see designs shared with you by third parties.
designs cannot be saved or stored in an account without an active Pro subscription. In addition, designs that you have shared with third parties will no longer be available to them. However, we will keep your designs for 15 days so that you can re-subscribe to a Pro account.

Question 6

What is Viewer mode? Do I need to subscribe to a plan to view a design shared with me?

Architechtures · Accepted Answer

It is a mode in which you can "view" a Design, but not modify it, it is used for designs shared by another user. Designs are navigable and the Design data (measures, budgets) can be viewed.
Yes, to view a Project you need to register with Architechtures and subscribe to the Viewer plan (it's free, no credit card required). You can access the Viewer plan in three ways: by invitation from a paying user when they share a project with you, by subscribing to our newsletter or when you do not renew your subscription to a paying plan, the Viewer plan is therefore the default plan for a registered user.

Question 7

How can you share Designs, and what’s the difference between sharing in View mode or Edit mode?

Architechtures · Accepted Answer

To share a Design you just need to know the email of the recipient, if the user is registered, a copy of the Design will appear in his Dashboard, otherwise, we will invite him/her to join Architechtures, just registering a copy of the shared Design will appear in his/her Dashboard.
Please notice that If you keep editing the Design, the recipient will not know… you will need to reshare again to make him/her aware of the changes. In our roadmap, we are considering exciting new collaboration features, keep tuned!
Sharing in View mode means that the recipient can see and navigate through the Design but cannot copy or modify it. Sharing in Edit mode means that the recipient can copy/duplicate the Design and resume the editing independently from you.
Only Pro and Business users can share a Design in Edit mode, but all users can share in View mode.

Question 8

What are Design Downloadables?

Architechtures · Accepted Answer

When you are done with your Design you can generate the Design Downloadables. Basically, consists of 3 types of downloadable files: The Reports, which include analytical data and high-resolution images of the plans, are downloaded in .xlsx format, and the Graphic documents: CAD files are downloaded in .dxf format and BIM files in .ifc format (compatible with standard third-party software to continue with your work). 
We strongly advise you not to continue editing the Design after creating a Design Downloadable, if you need to, duplicate your Design and edit the new version.
Pro and Business accounts have assigned a credit of square meters (m²) to produce Downloadable files. Basically, each time you generate a Downloadable the equivalent m² of your Design is deduced from your credit.
After your subscription period your credit re-starts. If you run out of square meters credit you can extend it by acquiring an add-on or upgrading your subscription plan.

Question 9

What happens if my typologies are not avaliable on the platform?

Architechtures · Accepted Answer

Every month we train our GenAI platform with more and more building and unit typologies. However, if you cannot generate your standard typologies, it is possible to customize our platform with them, please contact us for more information.

Question 10

I haven't used my account for a long time, can I lose it?

Architechtures · Accepted Answer

If you haven’t accessed your account for two years, we will delete it, but don’t worry, we will send you a few reminder emails first.

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